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PRIVACY POLICY

Information pursuant to EU Regulation 2016/679 ("GDPR")

This website collects some of its users’ personal data.

 

Data controller

The data controller is OREQUO S.r.l. with registered office in Monte San Pietro, Via Vicenza n. 9, 40050; Tel: 02 87189882; e-mail: privacy@orequo.com

We remind you that you can, at any time, contact the data controller and send any question or request regarding your personal data and the safeguarding of your privacy by sending an e-mail to privacy@orequo.com

Typologies of the collected data

Upon using our services, you accept that our company collects some of your personal data.

 

We process two typologies of data:

·       Data provided by the user

o   If you are a private individual, when you purchase on https://shop.orequo.com, you are asked to provide us some data needed to manage your order.

The following are some examples of the requested data: 

name, surname, address, city, nationality, email

 

o   If you provide third parties’ personal data, such as, for example, those concerning relatives or friends, it is necessary that these subjects have been adequately informed and have consented to the related processing in the manner described by this statement.

o   If you are under the age of 16, you cannot provide us with any personal data and cannot register on the site, and in any case we do not assume responsibility for any false statements you have provided. Should we notice the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.

o   If it is a company, you are asked to provide us with some data:

Company name, VAT number, contact name, e-mail address, telephone number

·       Data that we automatically collect

Through the services that you use, we collect the following data:

o   Technical data: for instance IP address, browser type, information concerning your personal computer, data concerning the current (approximate) position of the instrument being used;

o   data collected using cookies or similar technologies: for more information, please visit the “Cookies” section.

Methods and place of processing of the collected data

 

Data processing methods

The Data Controller processes the personal data of users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, subjects involved in the organization of the website (administrative, commercial, marketing, legal, system administrators) may have access to the Data, or external subjects (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies), appointed, if necessary, as Data Processors by the Data Controller. The updated list of Processors can always be requested from the Data Controller.

 

Place of data processing

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller.

The User"s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.

Retention period

The retention of personal data will be in paper and / or electronic / informatic and for the time strictly necessary in compliance with current regulations and user privacy.

The retention period for personal data corresponds to a 36-month interval for research and analysis activities aimed at developing and optimizing the service offered.

 

For direct marketing and profiling purposes, personal data will be kept for a maximum period equal to that fixed by the applicable legislation (respectively equal to 24 and 12 months).

The invoices, the accounting documents and the data relating to the transactions will instead be kept for 11 years according to the law (including tax obligations).

We also inform you that, for the same purposes described above, the data collected relating to telephonic and telematic traffic are subject to a 72-month retention period pursuant to art. 24 of the Law n. 167/2017 in relation to the implementation of art. 20 of EU Directive 2017/541 concerning the new counter-terrorism measures.

If the user does not exercise any active action on orequo.com (for example browsing, searching, purchasing and any other way of using the service) for a period of 27 months, he will be classified as an inactive user and the personal data relating to her will be deleted automatically.

Purposes of data processing

The user"s data are collected to allow the site to provide its services, as well as for the following purposes: contacting the user, managing addresses and sending e-mail messages, interaction with social networks and external platforms, commercial affiliation, management of RSS feeds and statistics.

The types of personal data used for each purpose are indicated in the specific sections of this document.

The Data concerning the User is collected to allow the Controller to provide its Services, as well as for the following purposes: Analytics, Management of addresses and sending of e-mails, Management of payments, Interaction with social networks and external platforms, Contacting the User, Commercial affiliation, Management of landing pages and invitation pages, Performance and functionality tests (A / B testing), User database management, Heat mapping and session recording, Interaction with online survey platforms and Interaction with live chat platforms.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the respective sections of this document.

Details on the processing of Personal Data

Personal Data are collected for the following purposed and using the following services:

Contacting the User

Mailing List or Newsletter (This Website)

By signing up to the mailing list or the newsletter, the User"s email address is automatically added to a list of contacts to which e-mail messages containing information, including commercial and promotional information, relating to This Website may be transmitted. The User"s e-mail address may also be added to this list as a result of registering to This Website or after making a purchase.

Personal data collected: E-mail Address and Name.

 

Contact form (This Website)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal data collected: E-mail Address and Name.

E-mail Addresses Management and E-mail sending

These services allow to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services may also allow to collect data relative to the date and time the messages are displayed by the User, as well as to the User"s interaction with them, such as information on clicks on the links embedded in the messages.  

 

Mailchimp

Mailchimp is a service for managing addresses and sending e-mail messages provided by Mailchimp Inc.

Personal data collected: E-mail Address and Name.

Place of processing : USA – Privacy Policy

Analytics

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Information collected for the purpose of evaluating the use of This Website, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

The browser add-on for the deactivation of Google Analytics is also made available at the following link https://tools.google.com/dlpage/gaoptout?hl=it

Personal data collected: Cookies and usage Data.

Place of processing : USA – Privacy PolicyOpt Out

 

Facebook Ads (Facebook, Inc.) conversions tracking

Facebook Ads conversions tracking is an analytics service provided by Facebook, Inc. that connects data coming from Facebook ad network to the actions performed within This Website.

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy



Purchases management

Purchases management services allow This Website to process donations by credit card, bank transfer or other payment methods. Data used for purchase are acquired directly from the provider of the requested service without being, in any way, processed by This Website.

 

Shopify

Shopify is an e-commerce platform provided by Shopify International Limited, allowing the User to make purchases online.

Personal data collected: Several typologies of data as specified in the privacy policy of the service.

Privacy Policy

Payments management

Payments management services allow This Website to process transactions made by credit card or other instruments. The data used to perform the payment are acquired directly from the requested payment service provider without being in any way processed by This Website.

Some of these services might, moreover, allow to programmatically send messages to the User, such as e-mail messages containing invoices or notifications concerning the payment.

 

Stripe

Stripe is a payment service provided by Stripe 185 Berry Street, Suite 550

San Francisco, CA 94107, allowing the User to perform online payments using her credit card information.

Personal data collected: Several typologies of Data as specified in the privacy policy of the service.

Privacy Policy

Interaction with Social Networks

These services allow the interaction with social networks, or other external platforms, directly from the pages of This Website.

The interactions and the information acquired by This Website are, in any case, subject to the User’s privacy settings relative to each social network.

In the case in which a social network interaction service is installed, it is possible that, even if the Users do not use the service, it collects traffic data concerning the pages in which it is installed.

 

Google+ social widgets (Google Inc.)

Google+ social widgets are services providing interaction with the Google+ social network, and they are provided by Google Inc.

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

             

LinkedIn social widgets (LinkedIn Corporation)

LinkedIn social widgets are services providing interaction with the LinkedIn social network, provided by LinkedIn Corporation

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

             

Facebook social widgets (Facebook Inc.)

Facebook social widgets are services providing interaction with the Facebook social network, provided by Facebook Inc. 

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

             

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services providing interaction with the Twitter social network, provided by Twitter, Inc.

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

             

Instagram button and Instagram social widgets (Instagram)

The Instagram button and Instagram social widgets are services providing interaction with the Instagram social network, provided by Instagram Inc.

Personal data collected: Cookies and usage Data.

Place of processing : USA – Privacy Policy

Pinterest button (Pinterest, Inc.)

The Pinterest button is a service providing interaction with the Pinterest social network, provided by Pinterest, Inc.

Personal data collected: Cookies and usage Data.

Place of processing : USA – Privacy Policy

 

Content on external platforms

These services allow to view content hosted on external platforms directly from the pages of This Website and to interact with them.

In the case in which such a service is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

 

Youtube Video Widget (Google Inc.)

Youtube is a video content visualization service managed by Google Inc. that allows This Website to integrate such contents within its pages.

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of font styles managed by Google Inc. that allows This Website to integrate such contents within its pages.

Personal data collected:  Cookies and usage Data

Place of processing: USA Privacy Policy

 

Google Maps (Google Inc.)

Google Maps is a map viewing service managed by Google Inc. that allows This Website to integrate such contents within its pages.

Personal data collected: Cookies and usage Data

Place of processing: USA Privacy Policy

 

Facebook Remarketing (Facebook, Inc.)

            Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc., that links any activity within This Website to the Facebook ad network.

Personal data collected: Cookies and usage Data.

Place of processing: USA – Privacy Policy

User rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

Withdraw the consent at any time. The User can withdraw her previously expressed consent to the processing of her Personal Data.

Oppose the processing of Personal Data. The User may object the processing of her Personal Data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.

Access her own Data. The User has the right to get information on the Data processed by the Data Controller, concerning specific aspects of the processing, and to request and receive a copy of the processed Data.

Verify and request correction. The User can verify the correctness of her Personal Data and request their update or correction.

Obtain a limitation to the processing of Data. When certain conditions are met, the User can request a limitation to the processing of Personal Data. In this case, the Data Controller will not process the data for any purpose other than their conservation.

Obtain the cancellation or removal of her own Personal Data. When certain conditions are met, the User can request to the Data Controller the cancellation of her own Personal Data.

Receive her own Data or have them transferred to another Data Controller. The User has the right to receive her own Data in a structured format, commonly used and readable by an automatic device, and, when technically feasible, to obtain their transfer, without hindrance, to another Data Controller. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.

Lodge a complaint. The User can lodge a complaint with the competent Personal Data Protection Authority or act in court.

Details on the right of opposition

In some cases in which Personal Data are processed, such as the processing necessary for the execution of a task of public interest or connected to the exercise of public authority to which the Data Controller is invested or, in the case of processing necessary for the pursuit of the legitimate interests of the Data Controller or of third parties, the user can exercise the right to object only on the basis of legitimate reasons related to her particular situation. 

In the case, instead, in which the processing of personal data is aimed at direct marketing, the User has the absolute right to oppose at any time without giving any reason for her decision. In order to be informed whether the processing of personal data by the Data Controller is for direct marketing purposes, the User can refer to the relevant sections of this document.

How to exercise the rights

To exercise the rights of the User, Users can direct a request to the contact details of the Data Controller indicated in this document. The requests are deposited free of charge and processed by the Data Controller as soon as possible, in any case within a month.